 |
1. Bizrate Reviews - SwagVault is clearly creating forged Bizrate reviews in order to hide negative feedback for their service. This is very easy to tell because all of the positive feedback is very brief, often with broken English, and always with an anonymous Bizrate account. The negative feedback includes hacked game accounts, closed game accounts, refused refunds, no customer service and selling items that are out of stock. http://www.bizrate.com/ratings_guide/cust_reviews__mid--111886.html (new window) 2. Years in Business - SwagVault.com has been active since April 2004, but the domain is registered anonymously so you cannot see the contact details or the registrar. The BBB opened a file for SwagVault in December 2005. http://who.godaddy.com/WhoIs.aspx?domain=swagvault.com&prog_id=godaddy (new window) 3. Doing Business As - They appear to be doing business under three companies, SwagVault, LLC (a VA corp.), eBSS LLC (a VA corp.), ultimately owned/run by Shenhua Innovative Techologies in Beijing, China. 4. Contact Details - Completely anonymous service. At their website they provide only e-mail addresses and a phone number that is not actually monitored. 5. Complaintsboard - Many complaints including scams, bans, failure to deliver services, refused refunds http://www.complaintsboard.com/complaints/swagvaultcom-c5672.html 7. MMOBux Review - Mixed feedback, primarily focused on the level of service being not very good. http://www.mmobux.com/shops/swagvault 8. Better Business Bureau Rating (BBB) - Unsatisfactory rating, over 38 complaints. http://www.dc.bbb.org/report.html?national=Y&compid=053103534 Contact details at the BBB: Name: SwagVault LLC Phone: (703) 636-6288 Address: 3057 Nutley Street, Suite 543, Fairfax, VA 22031 Bejing Shenhua Innovative Technologies Zhi Chun Road #48, , Ying Du Building C, Unit 4-9A, Chaoyang District, Bejing 10038, China 9. Sister Sites - Although it is difficult to determine affiliation due to the fact that they operate anonymously via their websites, from the research we have done, we estimate that the below websites are all affiliated to SwagVault and should be avoided. They have many different websites with different looks so if they scam you at site #1, they hope that you will move to site #2 where they can scam you again: SusanExpress.com |
